Recent Trends in Discourse and Dialogue
This book is a collection of eleven chapters which together represent an original contribution to the field of (multimodal) spoken dialogue systems. The chapters include highly relevant topics, such as dialogue modeling in research systems versus industri
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Text, Speech and Language Technology VOLUME 39
Series Editors Nancy Ide, Vassar College, New York, USA Jean Véronis, Université de Provence and CNRS, France Editorial Board Harald Baayen, Max Planck Institute for Psycholinguistics, The Netherlands Kenneth W. Church, AT & T Bell Labs, New Jersey, USA Judith Klavans, Columbia University, New York, USA David T. Barnard, University of Regina, Canada Dan Tufis, Romanian Academy of Sciences, Romania Joaquim Llisterri, Universitat Autonoma de Barcelona, Spain Stig Johansson, University of Oslo, Norway Joseph Mariani, LIMSI-CNRS, France
The titles published in this series are listed on www.springer.com.
Recent Trends in Discourse and Dialogue Edited by
Laila Dybkjær Natural Interactive Systems Laborator y BrØ ndby Denmark
Wolfgang Minker Institute of Information Technology University of Ulm Germany
Library of Congress Control Number: 2008920669
ISBN 978-1-4020-6820-1 (HB) ISBN 978-1-4020-6821-8 (e-book)
Published by Springer, P.O. Box 17, 3300 AA Dordrecht, The Netherlands. www.springer.com
Printed on acid-free paper
All Rights Reserved c 2008 Springer Science + Business Media B.V.
No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without writte n permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work.
Contents
Preface
ix
Contributing Authors
xi
Trends and Challenges in Discourse and Dialogue Laila Dybkjær and Wolfgang Minker 1. Trends and Challenges 2. Overview of the Individual Chapters 3. Readership 1 Where Do We Go From Here? Roberto Pieraccini and Juan M. Huerta 1. Introduction: Overview of Dialogue Systems 2. VUI Completeness 3. Dialogue Management 4. Reference Architectures: Research and Commercial 5. Programmatic Dialogue Management 6. Finite State Control Management 7. Inference-Based Dialogue Managers 8. Current Industrial Trends 9. Conclusions References 2 Designing Speech-Controlled Media File Selection for Automotive Systems Yu-Fang H. Wang and Stefan W. Hamerich 1. Introduction 2. Related Work 3. Speech Dialogue Systems for Cars 4. Automotive Dialogue Design 5. Overall System Description 6. MP3 Dialogue Design 7. Some Notes on MP3 Tags 8. Conclusion and Future Work References
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xvii xviii xxiii xxx 1 1 5 7 7 11 12 17 19 20 22 25
25 26 26 30 32 33 39 41 41
vi
RECENT TRENDS IN DISCOURSE AND DIALOGUE
3 A Virtual Human Dialogue Model for Non-Team Interaction David Traum, William Swartout, Jonathan Gratch and Stacy Marsella 1. Introduction 2. Dialogue Model 3. Dialogue Processing 4. Non-Team Negotiation 5. Example Interactions 6. Preliminary Evaluation and Future Directions References 4 Evaluating Interactions with Spoken Dialogue Telephone Services Sebastian M¨ oller 1. Introduction 2. Subjective Evaluation of Dialogue Services 3. Multidimensional Ana
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