Reframing Humans in Information Systems Development
Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilit
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Computer Supported Cooperative Work
Series editor Richard Harper, Socio-Digital Systems, Microsoft Research, Cambridge, UK Series Associate Editors Dan Diaper, DDD Systems, Bournemouth, UK Colston Sanger, London South Bank University, UK Series Editorial Board Liam J. Bannon, University of Limerick, Ireland Prasun Dewan, University of North Carolina, Chapel Hill, USA Jonathan Grudin, Microsoft Research, Redmond, Washington, USA Carl Gutwin, University of Saskatchewan, Canada Christine A. Halverson, Almaden Research Centre, San Jose, USA Leysia Palen, University of Colorado, Boulder, USA David Randall, Manchester Metropolitan University, UK Yvonne Rogers, Open University, UK Kjeld Schmidt, Copenhagen Business School, Denmark Abigail Sellen, Microsoft Research, Cambridge, UK
For other titles published in this series, go to http://www.springer.com/series/2861
Hannakaisa Isomäki Samuli Pekkola ●
Editors
Reframing Humans in Information Systems Development
Editors Hannakaisa Isomäki University of Jyväskylä Department of Mathematical Information Technology Computer Science Teacher Education Mattilanniemi 2 40014 Jyväskylä Finland [email protected]
Samuli Pekkola Tampere University of Technology Department of Business Information Management and Logistics 33101 Tampere Finland [email protected]
ISBN 978-1-84996-346-6 e-ISBN 978-1-84996-347-3 DOI 10.1007/978-1-84996-347-3 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2010936276 © Springer-Verlag London Limited 2011 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
This book aims to provide a thorough examination of the dimensions of end-users in ISD. The need for a diverse and profound introduction of methods and approaches regarding the users and information systems development was made evident by both the minitrack “End-Users in Information Systems Development: Theorie
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