Scheduling Appointment Slots
This chapter describes how appointments can be distributed over the week and subsequently over the day.
- PDF / 1,181,537 Bytes
- 56 Pages / 439.42 x 666.14 pts Page_size
- 20 Downloads / 160 Views
Maartje E. Zonderland
Appointment Planning in Outpatient Clinics and Diagnostic Facilities 123
SpringerBriefs in Health Care Management and Economics Series Editor Joseph K. Tan, McMaster University, Burlington, ON, Canada
For further volumes: http://www.springer.com/series/10293
Maartje E. Zonderland
Appointment Planning in Outpatient Clinics and Diagnostic Facilities
123
Maartje E. Zonderland Zonderland Healthcare Logistics Laag-Soeren, The Netherlands
ISSN 2193-1704 ISSN 2193-1712 (electronic) ISBN 978-1-4899-7450-1 ISBN 978-1-4899-7451-8 (eBook) DOI 10.1007/978-1-4899-7451-8 Springer New York Heidelberg Dordrecht London Library of Congress Control Number: 2014936199 © The Author 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
This monograph aims to provide a concise overview of various aspects of appointment planning in healthcare, more specific in outpatient clinics and diagnostic facilities. The reader is provided with a basic overview of relevant mathematical models and simple queuing theory calculations that support the development and improvement of appointment systems. Access time and waiting list management is discussed, followed by guidelines for scheduling of appointment slots, specific appointment systems, and a set of rules
Data Loading...
