Scheduling
Scheduling is the art and science of assigning tasks to resources and people in such a way as to make performance predictable. A well-designed scheduling system will always attempt to optimize some parameter—such as room use, revenue, or physician time. T
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Efficient Radiology
Daniel Rosenthal • Oleg Pianykh
Efficient Radiology How to Optimize Radiology Operations
Daniel Rosenthal Department of Radiology Massachusetts General Hospital Boston, MA USA
Oleg Pianykh Department of Radiology Massachusetts General Hospital Boston, MA USA
ISBN 978-3-030-53609-1 ISBN 978-3-030-53610-7 (eBook) https://doi.org/10.1007/978-3-030-53610-7 © Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
“To my wife, Jacqueline M. Rosenthal, who encouraged this project by believing in it more than I did.” Daniel Rosenthal “To my dear family for their unlimited patience and unconditional support” Oleg Pianykh
Preface
This is an amoral book. We are not going to tell the reader what he or she (or his or her department) should be hoping to achieve with respect to the delivery of healthcare services. Instead, our approach is to describe how to determine what it is you are actually doing and, from there, how to optimize your efforts so you are accomplishing everything you want to accomplish. Who should read this book? You may not realize that you need this information. Managing a radiology department is not likely to be part of the training received by the doctors, nurses, or technologists who work in the department. While the radiologist’s role today can encompass economic gatekeeping, patient safety, quality-of-care improvement, and information technology [1], radiology training programs are only just beginning to consider these issues. There are structural issues, as well, in determining who should be interested in how to make a radiology department function more efficiently. In healthcare, lines of responsibility can be
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