Seeking Transformation Through Information Technology Strategies for

The ability to harness Information Communication Technologies (ICTs) is increasingly at the heart of national competitiveness and sustainable development. As countries seek a way out of the present period of economic contraction, they are trying to weave

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Series Editor Elias G. Carayannis, George Washington University, Washington D.C., USA

For further volumes: http//www.springer.com/series/8124

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Nagy K. Hanna  •  Peter T. Knight Editors

Seeking Transformation Through Information Technology Strategies for Brazil, China, Canada and Sri Lanka

Editors Nagy K. Hanna 5852 Marbury Rd. Bethesda, MD 20817, USA [email protected]

Peter T. Knight 3830 9th Street N, Apt. PH1W Arlington, VA 22203, USA [email protected]

ISBN 978-1-4614-0352-4 e-ISBN 978-1-4614-0353-1 DOI 10.1007/978-1-4614-0353-1 Springer New York Dordrecht Heidelberg London Library of Congress Control Number: 2011932677 © Springer Science+Business Media, LLC 2011 All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Preface

We have been motivated to write this book to capture some of the richness of country experiences in their journey toward e-transformation. From our own practice and observation of the aspirations and challenges of developing countries, we believe there are a lot of lessons to learn from sharing these experiences. They transcend the formal descriptions of national ICT strategies, which typically describe objectives and list of actions and investments based on static assessment of e-readiness. We attempt to capture the dynamics of formulating and implementing a strategy, for some countries how the journey started, and for others who have been pursuing e-transformation for two or more decades, the evolution of a series of strategies. Country cases attempt to cover all components of e-transformation, polices, institutions, human resources, communications infrastructure, ICT industry, the vast array of possible ICT applications in public and private sectors, and the synergies and interdependencies among these components. These case studies also reflect the hard choices and tradeoffs that must be made in designing and implementing e-development within real-life human, financial, and institutional constraints. They attempt to capture the gap between blueprint design and implementation, the lessons to be learned from implementation, and the instruments used to meet implementation challenges. We drew on the in-depth observation of the authors who have been actors or participant-observers of the country they ar