Successful Decision-Making A Systematic Approach to Complex Problems
Making decisions is certainly the most important task of a manager and it is often a very difficult one. This book offers a decision making procedure for solving complex problems step by step. Unlike other texts, the book focuses on problem analysis,
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uccessful Decision-Making A Systematic Approach to Complex Problems Third Edition
Successful Decision-Making
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Rudolf Gru¨nig • Richard Ku¨hn
Successful Decision-Making A Systematic Approach to Complex Problems Third Edition
Translated from German by Anthony Clark, Claire O’Dea and Maude Montani
Rudolf Gru¨nig Chair of Management University of Fribourg Fribourg Switzerland
Richard Ku¨hn Marly Switzerland
ISBN 978-3-642-32306-5 ISBN 978-3-642-32307-2 (eBook) DOI 10.1007/978-3-642-32307-2 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2013934224 # Springer-Verlag Berlin Heidelberg 2005, 2009, 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer ScienceþBusiness Media (www.springer.com)
Preface to the Third Edition
In this edition, Part II has been totally revised. The steps of the general heuristic decision-making procedure are now, except for the first step, divided into sub-steps. Furthermore, the problem analysis in Step 2 begins by defining and structuring the decision problem and representing it as a frame. Both measures intend to facilitate the successful application of the procedure. The authors would like to express their thanks to Maude Montani for her excellent work in translating the new parts from German to English and in preparing the manuscript. Ja
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