Supporting Reuse in Business Case Development

Determining the value of an information system for an organization is challenging, especially before the execution of the project in which the system is put into operation. Many organizations find it challenging to identify the potential benefits of the i

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Bart-Jan van Putten

Supporting Reuse in Business Case Development

Bart-Jan van Putten Wirtschaftswissenschaftliche Fakultät Humboldt-Universität zu Berlin Berlin, Germany

Dissertation, Humboldt-Universität zu Berlin, 2012

ISBN 978-3-658-01170-3 DOI 10.1007/978-3-658-01171-0

ISBN 978-3-658-01171-0 (eBook)

The Deutsche Nationalbibliothek lists this publication in the Deutsche Nationalbibliografie; detailed bibliographic data are available in the Internet at http://dnb.d-nb.de. Library of Congress Control Number: 2012956331 Springer Gabler © Springer Fachmedien Wiesbaden 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer Gabler is a brand of Springer DE. Springer DE is part of Springer Science+Business Media. www.springer-gabler.de

Voor Opa, ons grote voorbeeld in de wetenschap en vele andere aspecten van het leven.

For Grandpa, our role model in science and many other aspects of life.

Foreword Companies today invest more than ever into the expansion of their information and communication technology. However, in the field of IT, costs and benefits remain difficult to quantify. This creates an obvious dilemma for senior management – even if they are determined to invest into IT, how should they know into what exactly? Which investments would make them most competitive? Most profitable? This monograph is devoted to t