System Trust Researching the Architecture of Trust in Systems
Frequently enabled by digitalization, great transformations are taking place in socio-technical systems such as energy, telecommunications, and mobility. These transformations indicate widespread shifts in societal infrastructure systems, rearranging rela
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System Trust Researching the Architecture of Trust in Systems
System Trust
Patrick Sumpf
System Trust Researching the Architecture of Trust in Systems With a foreword by Prof. Todd R. La Porte
Patrick Sumpf Karlsruhe Institute of Technology (KIT) Karlsruhe, Germany Dissertation University of Mannheim, Germany, 2017
ISBN 978-3-658-25627-2 ISBN 978-3-658-25628-9 (eBook) https://doi.org/10.1007/978-3-658-25628-9 Library of Congress Control Number: 2019933860 Springer VS © Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer VS imprint is published by the registered company Springer Fachmedien Wiesbaden GmbH part of Springer Nature The registered company address is: Abraham-Lincoln-Str. 46, 65189 Wiesbaden, Germany
Foreword
One of the persistent concerns threaded through our everyday lives attaches to critical functions in services to citizens and consumers, such as energy provision or internet connectivity. Can those of us who depend on these services count predictably on their availability in times of need? Can we “trust the systems” that enable and constrain our everyday lives? In this work, Patrick Sumpf mounts a sustained examination of trust relationships at the impersonal macro-systemic level. It is the most comprehensive effort to date to explicate the conditions that underlie these relations and which vary the degree to which users (citizens and consumers) delegate the wide-ranging interactions shaping daily life to large scale technical and social systems. The study, prompted in part by changes in Germany as that nation carries out a major transformation of its energy production and distribution networks, goes beneath the physical modes of electricity production, coordination and service, to focus on the social groups and dynamics of those who produce and consume, and w
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