Systemic Thinking Fundamentals for Understanding Problems and Messes

Whether you’re an academic or a practitioner, a sociologist, a manager, or an engineer, one can benefit from learning to think systemically.  Problems (and messes) are everywhere and they’re getting more complicated every day.  How we think abou

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Patrick T. Hester Kevin MacG. Adams

Systemic Thinking Fundamentals for Understanding Problems and Messes

Topics in Safety, Risk, Reliability and Quality Volume 26

Series editor Adrian V. Gheorghe, Old Dominion University, Norfolk, VA, USA Editorial Advisory Board Hirokazu Tatano, Kyoto University, Kyoto, Japan Enrico Zio, Ecole Centrale Paris, France and Politecnico di Milano, Milan, Italy Andres Sousa-Poza, Old Dominion University, Norfolk, VA, USA

For further volumes: http://www.springer.com/series/6653

Patrick T. Hester · Kevin MacG. Adams

Systemic Thinking Fundamentals for Understanding Problems and Messes

13

Patrick T. Hester Department of Engineering Management and Systems Engineering Old Dominion University Norfolk, VA USA

Kevin MacG. Adams Department of Information Technology and Computer Science University of Maryland University College Adelphi, MD USA

ISSN  1566-0443 ISSN  2215-0285  (electronic) ISBN 978-3-319-07628-7 ISBN 978-3-319-07629-4  (eBook) DOI 10.1007/978-3-319-07629-4 Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014941919 © Springer International Publishing Switzerland 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

To my wife for her encouragement, my children for their comic relie