Technological capacity and organisational ambidexterity: the moderating role of environmental dynamism on Portuguese tec
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Technological capacity and organisational ambidexterity: the moderating role of environmental dynamism on Portuguese technological SMEs José Andrade1 · Mário Franco2 · Luis Mendes2 Received: 2 July 2019 / Accepted: 7 October 2020 © Springer-Verlag GmbH Germany, part of Springer Nature 2020
Abstract This research aimed to study the influence of environmental dynamism and technological capacity on organisational ambidexterity (OA) and the moderating role of environmental dynamism in small and medium-sized enterprises (SME). To this end, a structural equation model was applied to a sample of 224 SMEs in the sector of information technology, telecommunications and IT consultancy. The results obtained show that technological capacity has a significant, positive effect on OA as well as a statistically significant influence only in exploration but not in exploitation. And the moderating effect of environmental dynamism also has a positive effect in the relationship between technological capacity and OA, and stronger effect in the relationship between technological capacity and exploration. These results are consistent with the existing literature and shows that environmental dynamism and technological capacity influence OA in SMEs, but in a different way. Various implications for theory and practice are also presented. Keywords Environmental dynamism · Technological capacity · Organisational ambidexterity · SME Mathematics Subject Classification 90B50 · 90B70
* Luis Mendes [email protected] 1
Advanced Studies in Management and Economics Research Center (CEFAGE‑UBI), ISLA – Instituto Superior de Línguas e Administração, Leiria, Portugal
2
Advanced Studies in Management and Economics Research Center (CEFAGE‑UBI), University of Beira Interior, Covilhã, Portugal
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1 Introduction One of the most influential aspects of SME to adapt and to remain competitive in highly dynamic markets is their technological capacity. In SME this capacity is conditioned by a set of factors such as resources limitations, sector of activity or opportunities and threats in markets (Estrada et al. 2019). The ability of SME to mobilize new technical and scientific knowledge, innovative technological processes and update existing technological processes and knowledge means that SMEs is capable to respond to the demands of competitive environments. This ability brings together diverse knowledge and technologies in technological activities. Technological capacity involve a set of activities based on knowledge, expertise, competencies, products equipment and systems (Kim and Rhee 2009) and it is an important dynamic capacity for SMEs to be able to improve their performance (Ahmad et al. 2014). Through technological capacity SMEs reach to new resources (Liao et al. 2019), new work processes, production and technologies (Gedajlovic et al. 2012), configure new knowledge and enhance technical specialization (Wang, Senaratne and Rafiq 2015). However, in order to be able to adjust to fluctuations of the
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