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Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technology and the Tourism Curriculum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technology and Tourism Pedagogy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Massive Open Online Courses (MOOCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mobile Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technology and Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross-References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Abstract The chapter examines the impact and role of technology on tourism curriculum, pedagogy, and assessment. The chapter starts by considering the importance of technology as a content area in the tourism curriculum. The discussion explores contemporary applications of technologies such as simulations, Massive Open Online Courses (MOOCs), and mobile learning and their impact on pedagogy. The discussion of assessment practice considers how technologies have provided learners and educators with new tools for assuring and verifying learning gains. Challenges, benefits, and future directions are highlighted throughout the chapter.

R. Deng Department of Educational Technology, School of Education, Hangzhou Normal University, Hangzhou, China e-mail: [email protected] P. Benckendorff () UQ Business School, The University of Queensland, Brisbane, QLD, Australia e-mail: [email protected] © Springer Nature Switzerland AG 2020 Z. Xiang et al. (eds.), Handbook of e-Tourism, https://doi.org/10.1007/978-3-030-05324-6_129-1

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R. Deng and P. Benckendorff

Key themes across the chapter are brought together in the form of a future research agenda for educators and researchers. It is hoped that this chapter will help tourism academics and educators to make informed decisions about the adoption and integration of contemporary educational technologies in their own courses and institutions.

Keywords Technology-enabled learning · E-learning · Curriculum · Pedagogy · Assessment · Tourism

Introduction Information technologies and new media are among the most pervasive drivers of disruption in higher education systems (Selwyn 2014). Technological developments

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