The Challenge of Acute Healthcare
At a large inner-city hospital, an anesthesiologist covers the OR as well as the obstetric department. After a busy day, she starts her night shift, during which she is called several times to the delivery ward to insert an epidural in a parturient. At 2:
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Crisis Management in Acute Care Settings
Human Factors and Team Psychology in a HighStakes Environment Third Edition
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Crisis Management in Acute Care Settings
Michael St.Pierre • Gesine Hofinger Robert Simon
Crisis Management in Acute Care Settings Human Factors and Team Psychology in a High-Stakes Environment Third Edition
Michael St.Pierre Universitätsklinikum Erlangen Klinik für Anästhesiologie Erlangen Germany
Robert Simon Harvard University Boston, MA USA
Gesine Hofinger Team HF Hofinger Künzer & Mähler PartG Remseck Baden-Württemberg Germany
ISBN 978-3-319-41425-6 ISBN 978-3-319-41427-0 DOI 10.1007/978-3-319-41427-0
(eBook)
Library of Congress Control Number: 2016956853 © Springer International Publishing 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
As authors we would like to dedicate this book to very special people … to Ulrike who is the love of my life, and to three wonderful adult children: Marie-Catherine, Yannis Christoph, and Julian David … Michael … to my family, Michael, Daniel, and Julius, with gratefulness and love … Gesine … to my dear wife, Diane, and our children and in-law children: Bartholomew, Katie, Peter, Molly, Gabriel, Juliet, Xander, Kai, HueLinh and Hai. And to the 12 lights of our lives, the grandchildren: Oskar, Sadie, Henry, Malcolm, Desmond, Elena, Lewis, Lucie, Aquinnah, Larson, Kenny and Larissa … Robert … and to all our clinician colleagues who helped us shape this book by generously sharing their personal experiences caring for critically ill or injured patients when the stakes are high and time is limited. The dedication, skills and intelligence they apply every day to the sick and injured is awesome.
Foreword
The most significant exclusion from the third edition of Crisis Management in Acute Care Settings is any mention of Murphy’s Law: Anything that can
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