The Discourse of Hospital Communication Tracing Complexities in Cont
Bringing together recent international research in the field of hospital communication and interaction, the contributors to this book contextualize clinical professional work by focussing on the rising intensity of information and communication practices
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Palgrave Studies in Professional and Organizational Discourse Series Standing Order ISBN 978-0-230-50648-0 (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of difficulty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England
Also by Rick Iedema DISCOURSES OF POST-BUREAUCRATIC ORGANIZATION
The Discourse of Hospital Communication Tracing Complexities in Contemporary Health Care Organizations Edited by
Rick Iedema
Editorial matter and selection © Roderick Aren Michael Iedema 2007 Individual chapters © chapter authors 2007 Softcover reprint of the hardcover 1st edition 2007 978-1-4039-9848-4 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2007 by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin’s Press, LLC and of Palgrave Macmillan Ltd. Macmillan is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries.
ISBN 978-1-349-54695-4
ISBN 978-0-230-59547-7 (eBook)
DOI 10.1057/9780230595477 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data The discourse of hospital communication : tracing complexities in contemporary health care organizations/edited by Rick Iedema. p. cm. “ (Palgrave studies in professional and organizational discourse) Includes bibliographical references and index. 1. Hospitals“Administration. 2. Health services administration. 3. Health facilities“Administration. I. Iedema, Rick. RA971.D57 2007 362.11068“dc22 2006049485 10 9 8 7 6 5 4 3 2 1 16 15 14 13 12 11 10 09 08 07
This book is dedicated to all the practitioners we have worked with over the years and who have taught us so much about the complex nature of hospital work.
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