The Ecosystem of e-Business: Technologies, Stakeholders, and Connections

This book constitutes revised selected papers from the 17th Workshop on e-Business, WeB 2018, which took place in Santa Clara, CA, USA, in December 2018. The purpose of WeB is to provide an open forum for e-Business researchers and practitioners world-wid

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Jennifer J. Xu · Bin Zhu · Xiao Liu · Michael J. Shaw · Han Zhang · Ming Fan (Eds.)

The Ecosystem of e-Business: Technologies, Stakeholders, and Connections 17th Workshop on e-Business, WeB 2018 Santa Clara, CA, USA, December 12, 2018 Revised Selected Papers

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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA

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More information about this series at http://www.springer.com/series/7911

Jennifer J. Xu Bin Zhu Xiao Liu Michael J. Shaw Han Zhang Ming Fan (Eds.) •









The Ecosystem of e-Business: Technologies, Stakeholders, and Connections 17th Workshop on e-Business, WeB 2018 Santa Clara, CA, USA, December 12, 2018 Revised Selected Papers

123

Editors Jennifer J. Xu Bentley University Waltham, MA, USA

Bin Zhu Oregon State University Corvallis, OR, USA

Xiao Liu University of Utah Salt Lake City, UT, USA

Michael J. Shaw University of Illinois Urbana-Champaign, USA

Han Zhang Georgia Institute of Technology Atlanta, GA, USA

Ming Fan University of Washington Seattle, WA, USA

ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-22783-8 ISBN 978-3-030-22784-5 (eBook) https://doi.org/10.1007/978-3-030-22784-5 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Preface

The Workshop on e-Business (WeB) is a premier annual conference on e-business and e-commerce. The purpose