The Gamification of Citizens' Participation in Policymaking
This book examines the use of game elements to encourage citizens to participate in political decision-making and the planning of large-scale public sector projects. It argues that success is based on a personal concern with the project and a belief in th
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Kai Masser Linda Mory
The Gamification of Citizens’ Participation in Policymaking
Kai Masser · Linda Mory
The Gamification of Citizens’ Participation in Policymaking
Kai Masser German Research Institute for Public Administration German University of Administrative Sciences Speyer, Germany
Linda Mory German University of Administrative Sciences Speyer, Germany
ISBN 978-3-319-78570-7 ISBN 978-3-319-78571-4 (eBook) https://doi.org/10.1007/978-3-319-78571-4 Library of Congress Control Number: 2018937862 © The Editor(s) (if applicable) and The Author(s) 2018 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: © Stephen Bonk/Fotolia.co.uk Printed on acid-free paper This Palgrave Pivot imprint is published by the registered company Springer International Publishing AG part of Springer Nature The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
Our interest in the topic of citizens’ participation and gamification was aroused through long-standing work on participative budgeting (PB) in Germany following its introduction in the year 2000. Although initially unpopular, PBs have since become successful in at least some municipalities. The PB of the city of Potsdam has been the role model for successful PBs and this success relates to the use of gamification. Instead of following the classical Porto Alegre PB approach, the Potsdam PB strongly reminds us of the popular game show American Idol (see Chapter 5). Interestingly enough, the concept of the Potsdam PB was very similar to the Customer Connection program of the software company SAP, whose goal was to improve their products based on the needs of customers (see Chapter 2). There is a Hasso-Plattner Institute at the University of Potsdam and Mr. Plattner is one of the founders of SAP and still a consultant for the company. We tried to fig
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