The History of Work
This sweeping survey of the history of work, from hunter-gatherers to dotcom telecommuters, deftly compresses thousands of years of human evolution into an incisive volume It is a book about work, about the organization and management of work, but it is a
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© Richard Donkin 2001, 2010 Foreword © Warren Bennis 2010 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2001 as Blood, Sweat and Tears by Texerey This edition published 2010 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978-0-230-23893-0 ISBN 978-0-230-28217-9 (eBook) DOI 10.1057/9780230282179 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 19 18 17 16 15 14 13 12 11 10
Transferred to Digital Printing in 2013
To the memory of my sister, Janet
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CONTENTS
Foreword by Warren Bennis Acknowledgments Introduction
vii x xiii
Chapter 1
Hands to the Grindstone
1
Chapter 2
Fettered Lives
14
Chapter 3
Job Creation
28
Chapter 4
The New Religion of Work
43
Chapter 5
The Most Important Pile of Bricks in the World
57
Chapter 6
Secrets of the Dumb Steeple
72
Chapter 7
The Silent Monitor
87
Chapter 8
The Last Puritan in a Nation of Amateurs
103
Chapter 9
The Yellow Dog Unleashed
117
Chapter 10 The Philadelphia Catechism
133
Chapter 11 Modern Times
146
Chapter 12 Western Electric Discovers Motivation
160
Chapter 13 Unnatural Selection
177
Chapter 14 Arbeit Macht Frei
189
Chapter 15 Whatever Happened to Homer Sarasohn?
202
Chapter 16 Managing the Corporate State
216
Chapter 17 The Wanting Animal
231 v
Contents
vi
Chapter 18 Sharp-suited Philanthropists
250
Chapter 19 The End of Management
265
Chapter 20 Melting the Frozen Assets
281
Chapter 21 The Road to Panama
295
Chapter 22 One Life.
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