The Human Viewpoint for System Architectures

This book describes a methodology to represent socio-technical system concerns in the system architecting process. The resulting set of Human Views augments traditional system viewpoints with human-focused data. The Human Viewpoint methodology classifies&

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Holly A. H. Handley

The Human Viewpoint for System Architectures

Topics in Safety, Risk, Reliability and Quality Volume 35

Series editor Adrian V. Gheorghe, Old Dominion University, Norfolk, VA, USA Editorial Advisory Board Hirokazu Tatano, Kyoto University, Kyoto, Japan Enrico Zio, Ecole Centrale Paris, France and Politecnico di Milano, Milan, Italy Andres Sousa-Poza, Old Dominion University, Norfolk, VA, USA

More information about this series at http://www.springer.com/series/6653

Holly A. H. Handley

The Human Viewpoint for System Architectures

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Holly A. H. Handley Engineering Management and Systems Engineering Old Dominion University Norfolk, VA, USA

ISSN 1566-0443 ISSN 2215-0285 (electronic) Topics in Safety, Risk, Reliability and Quality ISBN 978-3-030-11628-6 ISBN 978-3-030-11629-3 (eBook) https://doi.org/10.1007/978-3-030-11629-3 Library of Congress Control Number: 2019930368 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

To the smartest people I know… Patrick, Maria and Noella.

Foreword

In 2009, the US Department of Defense (DoD) publicized that Human Systems Integration (HSI) had the potential to enhance overall system effectiveness and lower life cycle ownership costs. While strong HSI acquisition policy and guidance were already in place, the US DoD took the next step in supporting HSI activities by establishing a comprehensive plan to coordinate and manage HSI programs across the services. The DoD concluded that human performance assessments were often not integrated and performed too late to influence the design stages of the system acquisition process; the new policy emphasized early identification of HSI domain-level risks, i