The Importance of Being Human

Humans imperfectly but incessantly try to address the unique problems in our contexts in ways that enable us as a society to embrace the multitude of actions, behaviors, and processes that bring us together. When we as individuals reach out to those in ou

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The Importance of Being Human

Humans imperfectly but incessantly are always trying to address their problems. It is part of our nature. We cannot escape that each of us, from our own unique perspectives, faces challenges unique to our past, present, and future dispositions, as well as the contexts in which we are embedded. We see the challenge or the problem, and then we attempt to resolve the problem or address the challenge. But we do so in a myriad of ways that reflects each of our own identities, dreams, aspirations, and needs. Sometimes we solve the problems. At other times, the problems elude us and cannot be solved. Despite the latter, we are persistent about moving forward. We simply will not back down. It is the human spirit and the humanity of hope that propel us into the future and that engage us in innovation. It is not that we are trying to purposefully pursue innovation or creativity; it is that we have problems that we want to address. It is also noteworthy that humans ultimately support one another when it comes to new approaches being introduced to the market and when ordinary humans seek extraordinary ways of doing simple things. We are willing to be engaged in the wishes and needs of others. We seek to believe the good in every action. And most of all, we are determined to move forward. That determination and persistence enable us as a society to embrace the multitude of actions, behaviors, and services that arise haphazardly in our everyday lives. Since human beings are creatures of habit, our preferences for routine and repetition establish processes in our daily lives that make us © The Author(s) 2020 J. D. Chandler, Innovation, Social Networks, and Service Ecosystems, https://doi.org/10.1007/978-3-030-47797-4_6

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comfortable and reify our existence. We crave these processes for they give us stability. They strengthen our service ecosystems because our interactions invigorate them. As a result, these processes are difficult to alter because they are hallmarks of our own personal comforts. We created them, we left them there, and we are happy to continue engraving them into the narrative of the human race. These routine behaviors give us comfort and help us to find value and meaning in our everyday lives. They are the basis of service ecosystems and help service ecosystems to retain their form. In the United States and many other Westernized countries, we relish the certainty embedded in these routines and habits. For many human beings, their physical and mental well-being depends on the existence of routine. Because of this, it is certainly possible that the organizations with whom we engage collect, house, and harness data about us and our most personal daily behaviors. To a large extent, many of us enjoy how these data help our favorite organizations like Google or Apple make our lives easier; this occurs when smart devices automatically turn on lights in our houses or when our smart phones give us turn-by-turn directions as we drive to work. All the while, organi