The importance of human resources management in health care: a global context
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BioMed Central
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The importance of human resources management in health care: a global context Stefane M Kabene*1,3, Carole Orchard3, John M Howard2, Mark A Soriano1 and Raymond Leduc1 Address: 1Management and Organizational Studies, The University of Western Ontario, London, Ontario, Canada, 2Schulich School of Medicine, The University of Western Ontario, London, Ontario, Canada and 3School of Nursing, The University of Western Ontario, London, Ontario, Canada Email: Stefane M Kabene* - [email protected]; Carole Orchard - [email protected]; John M Howard - [email protected]; Mark A Soriano - [email protected]; Raymond Leduc - [email protected] * Corresponding author
Published: 27 July 2006 Human Resources for Health 2006, 4:20
doi:10.1186/1478-4491-4-20
Received: 13 April 2006 Accepted: 27 July 2006
This article is available from: http://www.human-resources-health.com/content/4/1/20 © 2006 Kabene et al; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract Background: This paper addresses the health care system from a global perspective and the importance of human resources management (HRM) in improving overall patient health outcomes and delivery of health care services. Methods: We explored the published literature and collected data through secondary sources. Results: Various key success factors emerge that clearly affect health care practices and human resources management. This paper will reveal how human resources management is essential to any health care system and how it can improve health care models. Challenges in the health care systems in Canada, the United States of America and various developing countries are examined, with suggestions for ways to overcome these problems through the proper implementation of human resources management practices. Comparing and contrasting selected countries allowed a deeper understanding of the practical and crucial role of human resources management in health care. Conclusion: Proper management of human resources is critical in providing a high quality of health care. A refocus on human resources management in health care and more research are needed to develop new policies. Effective human resources management strategies are greatly needed to achieve better outcomes from and access to health care around the world.
Background Defining human resources in health care Within many health care systems worldwide, increased attention is being focused on human resources management (HRM). Specifically, human resources are one of three principle health system inputs, with the other two major inputs being physical capital and consumables [1].
Figure 1 depicts the relationship between health system inputs, budget elements and expenditure categories. Human resources, when pertaining to health care, can be
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