The Training Evaluation Process A Practical Approach to Evaluating C

This book details a unique training evaluation approach developed by David J. Basarab, Sr. currently the Manager of Evaluation at Motorola University. This approach was developed in part based on information from his graduate coursework with Dr. Darrell K

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Evaluation in Education and Human Services

Editors: George F. Madaus, Boston CoJlege, Chestnut Hill, Massachusetts, U.S.A. Daniel L. Stufflebeam, Western Michigan University, Kalamazoo, Michigan, U.S.A.

A selection of previously published books in the series: KeUeghan, T., Madaus, G., and Airasian, P.: The Effects of Standardized Testing Madaus, G., Scriven, M., and Stufflebeam, D.: Evaluation Models: Viewpoints on Educational and Human Services Evaluation Hambleton, R., and Swaminathen, H.: Item Response Theory Stufflebeam, D., and Shrinkfield, A.: Systematic Evaluation Cooley, W. and Bickel, W.: Decision-Oriented Educational Research Gable, R.: Instrument Development in the Affective Domain Sirotnik, K. and Oakes, J.: Critical Perspectives on the Organization and Improvement of Schooling Wick,J.: School-Based Evaluation: A Guide for Board Members, Superintendents, Principals, Department Heads, and Teachers Glasman, N. and Nevo, D.: Evaluation in Decision Making: The Case of School Administration Gephart, W. and Ayers, J.: Teacher Education Evaluation Madaus, G. and Stufflebeam, D.: Educational Evaluation: Classic Works of Ralph W. Tyler Mertens, D.: Creative Ideasfor Teaching Evaluation Hambleton, R. and Zaal, J.: Advances in Educational and Psychological Testing

The Training Evaluation Process A Practical Approach to Evaluating Corporate Training Programs

David J. Basarab, Sr. DarreIl K. Root

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Springer Science+Business Media, LLC

Library of Congress Cataloging-in-PublicatioD Data Basarab, David J. The training evaluation process : a practical approach to evaluating corpora te training programs / David J. Basarab, DarreIl K. Root. p. cm. -- (Evaluation in education and human services) Includes index. ISBN 978-94-010-5306-8 ISBN 978-94-011-2940-4 (eBook) DOI 10.1007/978-94-011-2940-4 1. Employees--Training of--Evaluation. I. Root, DarreIl K. 11. Title. III. Title: Training programs. IV. Series. HF5549.5.T7B294 1992 658.3'12404--dc20 92-25675 CIP

This printing is a digital duplication of the original edition. Copyright © 1992 by Springer Science+Business Media New York. Originally published by Kluwer Academic Publishers in 1992 Softcover reprint ofthe hardcover 1st edition 1992 All rights reserved. No part of Ihis publication may be reproduced, stored in a retrieval system or transmi tted in any form or by any means, mechanical, photo-copying, recording, or otherwise, without the prior-wrilten permission of the publisher, Springer Science+Business Media, LLC.

Printed on acid-free paper.

Contents

Preface Acknowledgment

1. Introduction to Evaluation .......................................... l 2. Training Evaluation Phases ....................................... 25 3. Developing an Evaluation Plan ................................... 47 4. Develop Evaluation Procedures ................................... 81 5. Obtain Evaluation Data ........................................... 169 6. Analyze Evaluation Data ......................................... 191 7. Report Evaluation Results ..................