The Value of Enterprise Modelling: Towards a Service-centric Perspective
Enterprise modeling is an important and widespread activity in managing enterprises. A well-founded conceptualization of its value is however missing so far which can be traced back to different understandings of constituents of enterprise modelling. Addr
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Institute for Business Administration, University of Rostock, Ulmenstr. 69, 18057 Rostock, Germany {martin.benkenstein,michael.leyer}@uni-rostock.de 2 Institute of Computer Science, University of Rostock, Albert-Einstein-Str. 22, 18059 Rostock, Germany {michael.fellmann,kurt.sandkuhl}@uni-rostock.de
Abstract. Enterprise modeling is an important and widespread activity in managing enterprises. A well-founded conceptualization of its value is however missing so far which can be traced back to different understandings of constituents of enterprise modelling. Addressing these different understandings, we propose to take a service-centric perspective to determine the value of enterprise modelling. We describe the benefits of this perspective and justify our positioning regarding a service-centric perspective. Keywords: Value of enterprise modeling Service-centric perspective
Economic analysis S-D logic
1 Introduction In computer science and information systems development, modelling is an important activity which is used for different purposes, like capturing requirements, visualizing established work processes, specifying system design, expressing information structures, defining variables and their dynamics for simulation purposes, specifying interaction sequences, and many more. In general, the need for modelling is acknowledged and models as a result of the modelling process are established artefacts in systems engineering and development of organizational improvements. In this context, enterprise modelling is used to understand the current situation of an organization, prepare organizational improvements and information systems development or to plan for strategic decision making, to name just a few examples. In general, an enterprise model consists of different perspectives required for the modelling purpose at hand, each focusing on a particular aspect of the enterprise, e.g. processes, business rules, concepts/information, vision/goals, and actors. Despite this large spectrum of modelling purposes and use cases, the value of enterprise modelling in particular has not yet been subject of extensive research (see Sect. 2). In this position paper we argue that a new perspective on the value of enterprise modelling is required. Enterprise modelling shows characteristics of the service-dominant (S-D) interpretation of services. An example is that S-D logic © IFIP International Federation for Information Processing 2016 Published by Springer International Publishing Switzerland 2016. All Rights Reserved J. Horkoff et al. (Eds.): PoEM 2016, LNBIP 267, pp. 299–306, 2016. DOI: 10.1007/978-3-319-48393-1_21
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proposes value creation together with the customer which is the case in enterprise modelling as creation of a model in many cases happens in cooperation between modeller and the enterprise under consideration (cf. Sect. 3). The main contributions are (a) a summary of existing research work on the value of enterprise modelling and why this motivates additional work, (b) an outline of a
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