The Virtual Team Maturity Model Performance Improvement of Virtual T

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity mode

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The Virtual Team Maturity Model Performance Improvement of Virtual Teams

The Virtual Team Maturity Model

Ralf Friedrich

The Virtual Team Maturity Model Performance Improvement of Virtual Teams

Ralf Friedrich Dieburg, Germany GPM Student Award for the best PhD thesis in project management, 2017

OnlinePlus material to this book can be available on http://www.springer.com/978-3-658-19771-1 ISBN 978-3-658-19770-4 ISBN 978-3-658-19771-1  (eBook) https://doi.org/10.1007/978-3-658-19771-1 Library of Congress Control Number: 2017956732 © Springer Fachmedien Wiesbaden GmbH 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer Fachmedien Wiesbaden GmbH The registered company address is: Abraham-Lincoln-Str. 46, 65189 Wiesbaden, Germany

Acknowledgements The work, and indeed this PhD, would not have been possible without the help and support of my supervisor team: Prof. Dr. Udo Bleimann, Prof. Dr. Ingo Stengel and Prof. Dr. Paul Walsh. Thanks go to them for their motivational meetings on different communication platforms, including SecondLife® (even with lightly dressed avatars), Skype and GotoMeeting. We worked well virtually! They supported me in my academic journey and provided valuable feedback and sharing experience in publishing journal papers and preparing me for international conferences. Their professionalism and experience has been invaluable, and I owe much of my success to their guidance. My thanks include also all the participants in my experiments on virtual teamwork over the last 6 years. In total, over 300 volunteers participated in my different research activities. Without their contributions, I would not have gained the insights in virtual team processes. I wish to thank my team in my company. Particularly at the end, I drove every