Theoretical Background

This chapter describes the main terms of the research and its underlying theoretical foundation in the context of literature review.

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Tobias Hahn

Cross-Industry Innovation Processes Strategic Implications for Telecommunication Companies Preface by Prof. Dr. Rüdiger Zarnekow

Tobias Hahn Bonn, Germany Zugl.: Berlin, Technische Universität, Diss., 2014 u. d. T. The Open Service Innovation Process in Cross-Industry Collaboration Networks and its Strategic Implications for Telecommunication Companies

ISBN 978-3-658-08826-2 ISBN 978-3-658-08827-9 (eBook) DOI 10.1007/978-3-658-08827-9 Library of Congress Control Number: 2015931211 Springer Gabler © Springer Fachmedien Wiesbaden 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer Gabler is a brand of Springer Fachmedien Wiesbaden Springer Fachmedien Wiesbaden is part of Springer Science+Business Media (www.springer.com)

PREFACE Telecommunication markets are experiencing fundamental changes. Political, technological, business and societal conditions are changing and breaking up traditional, historically grown structures and markets. Examples are plentiful and include the deregulation of telecommunication markets, the convergence of telecommunication, media and internet industries, the growing importance of software-defined networking and rapidly changing customer behavior. Competition between telecommunication companies increases and leads to new value chains, business models and products. Rising to these challenges, telecommunication companies increasingly focus on cooperations in the area of research and development. Especially cooperations with partners, that possess complementary skills, play an important role. On an operational level, these cooperations are traditionally implemented in the form of technology partnerships or joint ventures. In recent years the concept of open innovation has gained importance in this area as well. A close cooperation with partners, suppliers and customers is regarded as a promising approach. Nevertheless, in practice open innovation is still at an early stage and the actual success of