Towards an understanding of technology fit and appropriation in business networks: evidence from blockchain implementati
- PDF / 839,383 Bytes
- 22 Pages / 439.37 x 666.142 pts Page_size
- 24 Downloads / 159 Views
Towards an understanding of technology fit and appropriation in business networks: evidence from blockchain implementations Stefan Seebacher1 · Ronny Schüritz1 · Gerhard Satzger1 Received: 28 September 2019 / Revised: 21 September 2020 / Accepted: 25 October 2020 © The Author(s) 2020
Abstract Existing information systems research thoroughly explains how task-technology fit and appropriation affect performance on an individual or group level. This was appropriate for many years, as technology is typically used to fulfill a certain task on these levels. Today, however, companies are tightly interconnected and rely on business networks to develop, produce, and deliver products and services. They collaboratively engage in joint implementation and utilization of new technologies that are applied and integrated into their business processes. These technologies, such as the newly introduced blockchain technology, operate across business networks and, thus, unfold their benefits not only on an individual or group level, but ideally on a network level. On this level, though, knowledge of the application and performance of information technology is still scarce. To drive the performance of technology in such networks, we investigate the impact of fit and technology appropriation on a network level. Due to the technology’s expected impact and characteristics, we select blockchain technology to explore potential factors, impacting fit, appropriation and, in turn, performance. We draw upon a set of interviews with experts that have implemented blockchain solutions in large business network settings. Based on our analysis, we propose a comprehensive model elevating the Fit-Appropriation Model to a network level. We contribute to the general understanding of technology utilization and performance by extending existing theory to a network-level * Stefan Seebacher [email protected] https://www.ksri.kit.edu/index.php https://www.ksri.kit.edu/english/team_stefan_seebacher.php Ronny Schüritz [email protected] https://www.ksri.kit.edu/english/team_ronny_schueritz.php Gerhard Satzger [email protected] https://www.ksri.kit.edu/english/team_gerhard_satzger.php 1
Karlsruhe Institute of Technology (KIT), Karlsruhe Service Research Institute (KSRI), Kaiserstr. 89, 76133 Karlsruhe, Germany
13
Vol.:(0123456789)
S. Seebacher et al.
perspective. Using insights on blockchain implementations as our empirical base, we also provide guidance to business leaders, intending to connect their partners through blockchain technology. Keywords Blockchain technology · Business network · Fit-appropriation · IOIS performance
1 Introduction Today, company success increasingly relies on the capability to build and manage partnerships and business networks for the development and provisioning of products and services (Amaral et al. 2011; Ritter and Gemünden 2003), thereby, integrating resources and capabilities of the involved network partners (Gulati et al. 2000 ; Hargadon and Sutton 1997). Information technology has contributed
Data Loading...
