Towards Community-Based Evolution of Knowledge-Intensive Systems
This article wants to address the need for a research effort and framework that studies and embraces the novel, difficult but crucial issues of adaptation of knowledge resources to their respective user communities, and vice versa, as a fundamental proper
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Abstract. This article wants to address the need for a research effort and framework that studies and embraces the novel, difficult but crucial issues of adaptation of knowledge resources to their respective user communities, and vice versa, as a fundamental property within knowledge-intensive internet systems. Through a deep understanding of real-time, community-driven evolution of so-called ontologies, a knowledge-intensive system can be made operationally relevant and sustainable over longer periods of time. To bootstrap our framework, we adopt and extend the DOGMA ontology framework, and its community-grounded ontology engineering methodology DOGMA-MESS, with an ontology that models community concepts such as business rules, norms, policies, and goals as firstclass citizens of the ontology evolution process. Doing so ontology evolution can be tailored to the needs of a particular community. Finally, we illustrate with an example from an actual real-world problem setting, viz. interorganisational exchange of HR-related knowledge.
1 Introduction Collaboration and knowledge sharing have become crucial to enterprise success in the knowledge-intensive European Community and the globalised market world-wide. In this market the trend in innovation of products and services is shifting from mere production excellence to intensive and meaningful knowledge creation and management. In next-generation computerised distributed working environments, a key objective indeed is to effectively leverage individual competencies of people working together to a community level. The World Wide Web has been extremely successful in enabling information sharing among a seemingly unlimited number of people worldwide. It therefore also provides the basic infrastructure that allows on-line virtual communities (professional as well as leisure-oriented) to emerge all around. Currently, we are witnessing what some call “second-generation Web” (Web 2.0), manifested by an explosion of new tools and technologies being developed and shared
We would like to thank Stijn Christiaens, Aldo de Moor, Tom Mens, Stijn Hoppenbrouwers, and Erik Proper for the valuable discussions about the subject. The research described in this paper was partially sponsored by the EU Leonardo da Vinci CODRIVE project and the EU FP6 IST PROLIX project.
R. Meersman and Z. Tari et al. (Eds.): OTM 2007, Part I, LNCS 4803, pp. 989–1006, 2007. c Springer-Verlag Berlin Heidelberg 2007
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at little or no cost. Social applications like lightweight folksonomies, blogs, wikis, and a plethora of other collaborative tools yield value-added communication platforms that enable virtual communities to emerge that share ideas, knowledge and resources in a usually self-organising manner [33]. Even as we limit ourselves (as we do in this article) to professional, “goal-oriented” communities, the logical and inevitable next step is an increase in scale and maturity of such communal knowledge sharing, achieved through collaboration and integration with
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