Trend of IT Enabled Banking Correspondence Services and Its Determinants: Evidences from South Asian Countries

In an effort to promote financial inclusion, a paradigm shift in financial sector has been taken place through outsourcing of banking services and formalization of people finance through mobile platform. In particular, banks outsource basic customer conta

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Role of IT- ITES in Economic Development of Asia Issues of Growth, Sustainability and Governance

Role of IT- ITES in Economic Development of Asia

Soumyen Sikdar Ramesh Chandra Das Rajib Bhattacharyya •



Editors

Role of IT- ITES in Economic Development of Asia Issues of Growth, Sustainability and Governance

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Editors Soumyen Sikdar Department of Economics Indian Institute of Management Calcutta Kolkata, West Bengal, India

Ramesh Chandra Das Department of Economics Vidyasagar University Midnapore, West Bengal, India

Rajib Bhattacharyya Department of Economics Goenka College of Commerce and Business Administration Kolkata, West Bengal, India

ISBN 978-981-15-4205-3 ISBN 978-981-15-4206-0 https://doi.org/10.1007/978-981-15-4206-0

(eBook)

© Springer Nature Singapore Pte Ltd. 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore

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Foreword

Information and communications technology (ICT) has an important role in the world since we are now in the information age era. The last two-three decades have witnessed a structural shift of the world economy due to the incredible acceleration in the share of the service sector in the gross domestic products of the countries and regions. Service has emerged as the dominant sector and the main driver of GDP growth mainly attributable to the spectacular progress of the information technology (IT) sector. The lack of appropriate information at the right time will result in low productivity, low-quality research works and waste of time to pursue information and even to do research which actually others had done or in other countries. Digital computer and networking have changed our eco

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