Troubleshooting
General note: If you are working with a computer program, always keep Murphy’s Law in mind: Anything that can go wrong will go wrong. It is a well known fact that computer programs have the bad habit of being able to crash. You never know when it happens,
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Albert Fleischmann Stefan Raß Robert Singer
S-BPM Illustrated A Storybook about Business Process Modeling and Execution
Albert Fleischmann Pfaffenhofen, Germany
Robert Singer Graz, Austria
Stefan Raß Graz, Austria
ISBN 978-3-642-36903-2 ISBN 978-3-642-36904-9 (eBook) DOI 10.1007/978-3-642-36904-9 Library of Congress Control Number: 2013937512 ACM Computing Classification (1998): J.1, H.4, K.6 Springer Open Access This chapter is distributed under the terms of the Creative Commons Attribution Noncommercial License, which permits any noncommercial use, distribution, and reproduction in any medium, provided the original author(s) and source are credited. © The Editor(s) (if applicable) and the Author(s) 2013. The book is published with open access at SpringerLink.com All commercial rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for commercial use must always be obtained from Springer. Permissions for commercial use may be obtained through Rightslink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Printed on acid-free paper. Springer is part of Springer Science+Business Media www.springer.com
S-BPM stands for “subject-oriented business process management” and focuses on subjects. Subjects represent the entities (people or programs etc.) who are actively engaged in processes. S-BPM has become one of the most widely discussed approaches for process professionals. Its potential particularly lies in the integration of advanced information technology with organizational and managerial methods to foster and leverage business innovation, operational excellence and intra- and inter-organizational collaboration. Thus S-BPM can also be understood as stakeholder-oriented and social business process management. S-BPM as a discipline is characterized by a straightforward approach towards the analysis, modeling, implementation, execution and management of interaction patterns with an explicit stakeholder focus. Institute of Innovative Process Management, www.i2pm.net, 2013.
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Preface This book shows how subject-oriented business process management (S-BPM) and its tools can be used in order to solve communication and synchronization problems of humans and/or machines in an organization. This is a hands-on book. All the activities which are necessary to implement a business process are shown step by
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