Trust and Organizations Confidence across Borders
An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of t
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10.1057/9781137368812 - Trust and Organizations, Edited by Marta Reuter, Filip Wijkstrom and Bengt Kristensson Uggla
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
Trust and Organizations
10.1057/9781137368812 - Trust and Organizations, Edited by Marta Reuter, Filip Wijkstrom and Bengt Kristensson Uggla
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
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Confidence across Borders
Edited by
Marta Reuter, Filip Wijkström, and Bengt Kristensson Uggla
10.1057/9781137368812 - Trust and Organizations, Edited by Marta Reuter, Filip Wijkstrom and Bengt Kristensson Uggla
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
Trust and Organizations
TRUST AND ORGANIZATIONS
Copyright © Marta Reuter, Filip Wijkström, and Bengt Kristensson Uggla, 2013. First published in 2013 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN: 978–1–137–37074–7 Library of Congress Cataloging-in-Publication Data Trust and organizations : confidence across borders / edited by Marta Reuter, Filip Wijkström, and Bengt Kristensson Uggla. pages cm Includes bibliographical references and index. ISBN 978–1–137–37074–7 (hardback) 1. Organizational sociology. 2. Organizational behavior—Moral and ethical aspects. 3. Trust. I. Reuter, Marta. II. Wijkström, Filip. III. Uggla, Bengt Kristensson. HM791.T78 2013 302.3’5—dc23
2013025368
A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: December 2013 10 9 8 7 6 5 4 3 2 1
10.1057/9781137368812 - Trust and Organizations, Edited by Marta Reuter, Filip Wijkstrom and Bengt Kristensson Uggla
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
All rights reserved.
List of Figures
vii
Acknowledgments
ix
1
Trust Contextualized: Confidence in Theory and Practice Bengt Kristensson Uggla, Marta Reuter, and Filip Wijkström
1
2
Currency for Europe: Monetary Solidity, Trust, and Identification across National Borders Johan Fornäs
19
Can Auditing Generate Trust? The Organization of Auditing and the Quality of Government Maria Gustavson and Bo Rothstein
41
3
4
From Global Consumer Power to Local Worker Power Niklas Egels-Zandén
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