User Acceptance of Mobile Notifications

This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by in

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Tilo Westermann

User Acceptance of Mobile Notifications

T-Labs Series in Telecommunication Services Series editors Sebastian Möller, Berlin, Germany Axel Küpper, Berlin, Germany Alexander Raake, Berlin, Germany

More information about this series at http://www.springer.com/series/10013

Tilo Westermann

User Acceptance of Mobile Notifications

123

Tilo Westermann Quality & Usability Lab Telekom Innovation Laboratories Institute of Software Engineering and Theoretical Computer Science, Berlin Institute of Technology Berlin Germany

ISSN 2192-2810 ISSN 2192-2829 (electronic) T-Labs Series in Telecommunication Services ISBN 978-981-10-3850-1 ISBN 978-981-10-3851-8 (eBook) DOI 10.1007/978-981-10-3851-8 Library of Congress Control Number: 2017930420 © Springer Nature Singapore Pte Ltd. 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #22-06/08 Gateway East, Singapore 189721, Singapore

The smartphone revolution is under-hyped, more people have access to phones than access to running water. We’ve never had anything like this before since the beginning of the planet. — Marc Lowell Andreessen, founder of Netscape

Acknowledgements

On completion of my dissertation I would like to sincerely thank all those who supported me in realizing and finishing my work. Over the past years, I have been fortunate to work together with great colleagues, of whom some turned into good friends, who made the time at the Quality and Usability Lab of TU Berlin an outstanding experience. Foremost, I would like to express my special appreciation and thanks to my principal supervisor Prof. Dr.-Ing. Sebastian Möller, you have been a tremendous mentor for me. Thank you for your continuous support