Using an Expert Panel to Validate the Malaysian SMEs-Software Process Improvement Model (MSME-SPI)
This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs software development industry in managing and improving their software processes capability. The MSME-SPI is develo
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Department of Software Engineering, The World Islamic Sciences and Education University, Amman 11947, Jordan {malek.almomani,moath.tarawneh}@wise.edu.jo 2 Department of Computer and Information Sciences, Universiti Teknologi PETRONAS, Seri Iskandar, 32610 Perak, Malaysia {shuib_basri,abdullateef_16005851}@utp.edu.my, [email protected] 3 Department of Computer Network and Information Systems, The World Islamic Sciences and Education University, Amman 11947, Jordan [email protected] 4 Department of Electrical and Computer Engineering, Western University, London, ON, Canada [email protected] 5 Department of Computer Science, University of Ilorin, PMB 1515, Ilorin, Nigeria 6 Department of Computer Science, Sukkur IBA University, Sukkur 65200, Pakistan [email protected]
Abstract. This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs software development industry in managing and improving their software processes capability. The MSME-SPI is developed in response to practitioner needs that were highlighted in an empirical study with the Malaysian SME software development industry. After the model development, there is a need for independent feedback to show that the model meets its objectives. Consequently, the validation phase is performed by involving a group of software process improvement experts in examining the MSME-SPI model components. Besides, the effectiveness of the MSME-SPI model is validated using an expert panel. Three criteria were used to evaluate the effectiveness of the model namely: usefulness, verifiability, and structure. The results show the model effective to be used by SMEs with minor modifications. The validation phase contributes towards a better understanding and use of the MSME-SPI model by the practitioners in the field. Keywords: Small and Medium Enterprises (SMEs) Software Process Improvement (SPI) Systematic Literature Review (SLR) Malaysian SMEs Software Process Improvement Model (MSME-SPI) © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020 R. Silhavy et al. (Eds.): CoMeSySo 2020, AISC 1294, pp. 844–859, 2020. https://doi.org/10.1007/978-3-030-63322-6_72
Using an Expert Panel to Validate the Malaysian SMEs-Software
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1 Introduction Software Process Improvement (SPI) models are developed to improve the development process within companies and it mainly oriented towards large companies [17]. The SPI models are very difficult to be adopted in the Small and Medium software Enterprises (SMEs) industry because it requires large software process details [17, 18]. In the Malaysian context, several studies indicated that Malaysian SME software development companies face myriad challenges to implement SPI efforts [17–20]. However, implementing SPI amongst SMEs software development industry still possible by harnessing their relative strength of the affective factors [18, 21, 22]. Therefore, Malaysian SMEs-Software Process
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