Using an Information Management Model as a Roadmap for Information Systems Implementation in Supply Networks
In the era of information overflow, the effective implementation of models for managing multiple information streams may contribute to organizations’ decision-making capabilities. Even though literature has proposed several information management models,
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1 INESC TEC, Porto, Portugal {claudio.a.santos,acbarros}@inesctec.pt 2 Valuechain.com, Sci-Tech Daresbury, Daresbury, UK [email protected] Faculty of Engineering, University of Porto, Porto, Portugal [email protected]
Abstract. In the era of information overflow, the effective implementation of models for managing multiple information streams may contribute to organizations’ decision-making capabilities. Even though literature has proposed several information management models, little has been described about their implementation in real-world settings. This paper presents a case study on the usage of an information management model in the implementation of a collaborative system in a supply network. The case application analysis reinforces the value of using information management models to account for cultural aspects in the mapping of information needs and in the analysis of multiple stakeholders’ requirements. Keywords: Information management Collaboration Case study
model
Supply
networks
1 Introduction The methods employed by organizations to manage their information flows has been playing a critical role in the competitiveness of their businesses. Environmental turbulence requires that organizations have access to accurate information in real time in order to respond quickly to changes. Furthermore, and particularly observed in a number of sectors, organizations are focusing on their core competencies and thus, start establishing collaborations with partners to search for complementary resources and capabilities, this being an emerging paradigm for competitiveness of some industrial sectors [1]. Existing information management models in the literature describe the process by which information is managed by organizations internally and with other organizations, with little exploration of the implications about implementation of these models in particular organizational networks. This article aims at demonstrating, by means of a single case study, the importance of using an information management model during the implementation of information systems in supply networks. © IFIP International Federation for Information Processing 2016 Published by Springer International Publishing Switzerland 2016. All Rights Reserved H. Afsarmanesh et al. (Eds.): PRO-VE 2016, IFIP AICT 480, pp. 73–83, 2016. DOI: 10.1007/978-3-319-45390-3_7
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This article is organized as follows: Sect. 2 reviews the literature on information systems and information management models, Sect. 3 describes the research methodology used in this study, Sect. 4 introduces a brief characterization of the case under study, Sect. 5 analyses the case application and, finally, Sect. 6 presents the discussion.
2 Literature Review 2.1
Information Systems
Information systems involve people, knowledge, organization and information technology that, by implementing an information management model, allow supply networks to collect, analyze, and disseminate information in order to improve decision making [2]. Information systems e
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