Web-based Support Systems
Web-based Support Systems (WSS) are an emerging multidisciplinary research area in which one studies the support of human activities with the Web as the common platform, medium and interface. One of the goals of WSS research is to extend the human physica
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JingTao Yao
Web-based Support Systems
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Dr. JingTao Yao University of Regina Dept. Computer Science 3737 Wascana Parkway Regina SK S4S 0A2 Canada [email protected]
AI&KP ISSN: 1610-3947 ISBN: 978-1-84882-627-4 e-ISBN: 978-1-84882-628-1 DOI: 10.1007/978-1-84882-628-1 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2010921001 c Springer-Verlag London Limited 2010 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Cover design: SPi Publisher Services Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
Web-based Support Systems (WSS) are an emerging multidisciplinary research area in which one studies the support of human activities with the Web as the common platform, medium and interface. The Internet affects every aspect of our modern life. Moving support systems to online is an increasing trend in many research domains. One of the goals of WSS research is to extend the human physical limitation of information processing in the information age. Research on WSS is motivated by the challenges and opportunities arising from the Internet. The availability, accessibility and flexibility of information as well as the tools to access this information lead to a vast amount of opportunities. However, there are also many challenges we face. For instance, we have to deal with more complex tasks, as there are increasing demands for quality and productivity. WSS research is a natural evolution of the studies on various computerized support systems such as Decision Support Systems (DSS), Computer Aided Design (CAD), and Computer Aided Software Engineering (CASE). The recent advancement of computer and Web technologies make the implementation of more feasible WSS. Nowadays, it is rare to see a system without some type of Web interaction. The research of WSS is classified into four groups. • WSS for specific domains.
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