Working Conditions, Job Perceptions, Job Satisfaction, and Intentions to Stay at the Job for Clinical Research Coordinat

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Working Conditions, Job Perceptions, Job Satisfaction, and Intentions to Stay at the Job for Clinical Research Coordinators in the Republic of Korea

Drug Information Journal 46(3) 303-312 ª The Author(s) 2012 Reprints and permission: sagepub.com/journalsPermissions.nav DOI: 10.1177/0092861512436841 http://dij.sagepub.com

Ihn Sook Jeong, RN, PhD1

Abstract This cross-sectional survey of 533 clinical research coordinators (CRCs) investigated working conditions, CRCs’ perceptions of their jobs, job satisfaction, and CRCs’ intentions to stay at their jobs in the Republic of Korea. Only 11.3% of CRCs hold full-time positions, and 37.9% have an annual salary of US$13,055–$17,406. The average perception of 20 job attributes was 3.14 points on a 5-point scale; interest in job (3.90 points) ranked the highest, while promotion possibility (1.97 points) was the lowest. Seven factors related to job satisfaction were identified as a result of multiple logistic regression analysis: variety (OR ¼ 2.24), interest in job (OR ¼ 4.26), job stress (OR ¼ 2.00), salary (OR ¼ 2.85), influence (OR ¼ 2.03), work value (OR ¼ 2.24), and job security (OR ¼ 3.01). The factors related to CRCs’ intentions to stay at their jobs were variety (OR ¼ 2.12), interest in job (OR ¼ 4.49), work hours (OR ¼ 2.12), and job security (OR ¼ 3.45). According to the results, CRCs were interested in their jobs and evaluated their jobs as important and worthwhile; they also showed high job satisfaction and an intention to stay at their jobs. Therefore, it is recommended that various efforts be made to maintain the current status of CRCs and to improve their job stability and salary, so that they remain CRCs for longer. Keywords working conditions, job perception, job satisfaction, intention to stay

Introduction The demand for clinical research coordinators (CRCs) has drastically increased as the number of clinical trials for new drug development has rapidly increased in Korea since 2000. According to the clinical trial registry, the percentage of clinical trials held in Korea increa sed from 0.42% in 2005 to 1.48% in 2009; Korea also rose from 31st to 12th place in a ranking of countries according to the number of clinical trials held therein.1 The number of clinical trials approved by the Korea Food and Drug Administration (KFDA) sharply increased from 33 in 2000 to 400 in 2009.1 Considering that the sites of clinical trials for new drug development have been rapidly moving from North America and Europe to the third world, such as Asia, it is expected that the number of clinical trials for new drug development in Korea will continue to increase. Clinical trials are generally managed by principal investigators (PIs) and various support personnel so the PIs can perform the trials smoothly.2 The CRC, 1 of the personnel, plays an important role in various parts of the trials, such as submitting

the plans; recruiting and training subjects; obtaining written consent; managing subjects’ visit schedules; collecting and storing clinical data; and communicating betwee