A Speech-to-Speech Translation based Interface for Tourism
This paper presents a speech-to-speech translation system for tourism application developed in the context of the C-STAR consortium. Potential users can communicate by speech and by using their own language with a travel agent in order to organize their t
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Springer-Verlag Wien GmbH
Dr. Dimitrios Buhalis Department of Tourism University of Westminster, London, U.K. Univ.-Prof. Dr. Walter Schertler Europäisches Tourismus Institut GmbH Universität Trier, Trier, Federal Republic of Germany
This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically those of translation, reprinting, re-use of illustrations, broadcasting, reproduction by photocopying machines or similar means, and storage in data banks. © 1999 Springer-Verlag Wien Originally published by Springer-Verlag Wien New York in 1999 Printed by Novographic, Ing. Wolfgang Schmid, A-1230 Wien Graphic design: Ecke Bonk Printed on acid-free and chlorine-free bleached paper SPIN 10710584
With 66 Figures
ISBN 978-3-211-83258-5 ISBN 978-3-7091-6373-3 (eBook) DOI 10.1007/978-3-7091-6373-3
Preface
During the last couple of years we learned that infonnation and communication technologies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers for all participants in the touristic competition to act successfully in permanently changing infonnation environments. It reflects the important role of infonnation technologies in this field. Within the last six years ENTER united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and infonnation technology. The conferences scope is to provide an international platfonn to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The various points of view of all the participants in workshops, reports and discussions always lead to most interesting perceptions. As a result and to follow up the last years analyses there are almost 40 papers featured in the proceedings for ENTER 1999. For this year there are the following eight main topics on which discussions, workshops and reports concentrate:
• Knowledge management in tourism: which are the strategic opportunities the internet provides for the travel industry?; • changing consumer behaviour through information technology: how can the consumer participate on the touristic supply?; • using IT to support consumer choice and skills: what are the advantages in the use of IT to support consumer demands?; • engineering tourism applications: the technical components of consumer support; • the empowerment of small and medium enterprises through IT: how does IT influence the competition of small and medium sized enterprises in tourism?; • using IT for hospitality management: effects of the IT implementation in the hospitality industry; • using IT to redesign travel distributions and destination marketing systems and IT developments: new paradigms in th
