Advances in Enterprise Engineering IV 6th International Workshop, CI
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Antonia Albani Jan L.G. Dietz (Eds.)
Advances in Enterprise Engineering IV 6th International Workshop, CIAO! 2010 held at DESRIST 2010 St. Gallen, Switzerland, June 4-5, 2010 Proceedings
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Volume Editors Antonia Albani University of St. Gallen Müller-Friedberg-Strasse 8 9000 St. Gallen, Switzerland E-mail: [email protected] and Delft University of Technology Mekelweg 4 2628 CD Delft, The Netherlands E-mail: [email protected] Jan L.G. Dietz Delft University of Technology Mekelweg 4, 2628 CD Delft The Netherlands E-mail: [email protected]
Library of Congress Control Number: 2010926924 ACM Computing Classification (1998): J.1, H.3.5, H.4.1, D.2 ISSN ISBN-10 ISBN-13
1865-1348 3-642-13047-X Springer Berlin Heidelberg New York 978-3-642-13047-2 Springer Berlin Heidelberg New York
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Preface
Enterprise engineering is an emerging discipline that studies enterprises from an engineering perspective. This means that enterprises are considered to be purposefully designed and implemented systems, which consequently can be redesigned and re-implemented if there is a need for change. Behavioral and managerial knowledge is perfectly adequate to identify the need for a change, but it is insufficient to bring it about. Next, enterprise engineering is rooted in both the organizational sciences and the information system sciences. The rigorous integration of these traditionally disjoint scientific areas has become possible following the recognition that communication is a form of action. Since then it has been quite common to speak of communicative acts, like requesting and promising. Consequently, communication (and information) is given an organizational interpretation: requests and promises are commitments, and communication is entering into and complying with commitments. This important insight clarifies the fact that enterprises belong to the category of social systems, i.e., their active elements (actors) are social individuals (human beings). Founding itself on this new scientific paradigm, enterprise engineering addresses the challenges that enterprises are currently faced with, both the internal and the external ones. The unifying role of human beings makes it possible to address problems in a holistic way, to achieve u
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