Advances in Enterprise Engineering V First Enterprise Engineering Wo
This book constitutes the proceedings of the first Enterprise Engineering Working Conference (EEWC), held in Antwerp, Belgium, May 16-17, 2011. EEWC aims at addressing the challenges that modern and complex enterprises are facing in a rapidly changin
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Antonia Albani Jan L.G. Dietz Jan Verelst (Eds.)
Advances in Enterprise Engineering V First Enterprise Engineering Working Conference, EEWC 2011 Antwerp, Belgium, May 16-17, 2011 Proceedings
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Volume Editors Antonia Albani University of St. Gallen 9000 St. Gallen, Switzerland E-mail: [email protected] Jan L.G. Dietz Delft University of Technology 2628 CD Delft, The Netherlands E-mail: [email protected] Jan Verelst University of Antwerp 2000 Antwerp, Belgium E-mail: [email protected]
ISSN 1865-1348 e-ISSN 1865-1356 ISBN 978-3-642-21057-0 e-ISBN 978-3-642-21058-7 DOI 10.1007/978-3-642-21058-7 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2011926784 ACM Computing Classification (1998): J.1, H.3.5, H.4
© Springer-Verlag Berlin Heidelberg 2011 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
Enterprise engineering is an emerging discipline that studies enterprises from an engineering perspective. It means that enterprises are considered to be designed and implemented systems, which consequently can be re-designed and re-implemented if there is a need for change. Enterprise engineering is rooted in both the organizational sciences and the information system sciences. The rigorous integration of these traditionally disjoint scientific areas has become possible after the recognition that communication is a form of action. The operating principle of organizations is that actors enter into and comply with commitments, and in doing so bring about the business services of the enterprise. This important insight clarifies that enterprises belong to the category of social systems, i.e., its active elements (actors) are social individuals (human beings). The unifying role of human beings makes it possible to address problems in a holistic way, to achieve unity and integration in bringing about any organizational change. Also when regarding the implementation of organizations by means of modern information and communication technology (ICT), enterprise engineering offers innovative
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