Ageing Societies and Technological Innovation
Demographic ageing has been declared one of the main challenges for countries in the Global North by politicians, journalists, industry and academia alike. Many frame ageing as a problem that needs a technological fix and most digital technologies designe
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Juliane Jarke
Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
Public Administration and Information Technology Volume 6 Series Editor Manuel Pedro Rodríguez Bolívar, University of Granada, Granada, Spain
More information about this series at http://www.springer.com/series/10796
Juliane Jarke
Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
Juliane Jarke Institute for Information Management Bremen (ifib) & Centre for Media, Communication and Information Research (ZeMKI) University of Bremen Bremen, Germany
This book is an open access publication. ISSN 2512-1812 ISSN 2512-1839 (electronic) Public Administration and Information Technology ISBN 978-3-030-52872-0 ISBN 978-3-030-52873-7 (eBook) https://doi.org/10.1007/978-3-030-52873-7 © The Editor(s) (if applicable) and The Author(s) 2021 Open Access This book is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made. The images or other third party material in this book are included in the book's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the book's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Für meine Großeltern. Traudel und Werner Kohl Gertrud und Kurt Nitzsche
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I am not “in” this body. I am this body. Ursula Le Guin The dynamics of computational artifacts extend beyond the interface narrowly defined, to relations of people with each other and to the place of computing in their ongoing activities. System design, it follows, must include not only the design of innovative technologies, but th
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