Agent Supported Cooperative Work
Improvements in computer networking have heralded great expectations for computer-mediated distributed work. However, experience has revealed that, as information flow improves, a central problem for distributed workers is the administration, management a
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MULTIAGENT SYSTEMS, ARTIFICIAL SOCIETIES, AND SIMULATED ORGANIZATIONS International Book Series Series Editor: Gerhard Weiss Technische Universitat Munchen Editorial Board: Kathleen M. Carley, Carnegie Mellon University, PA, USA Yves Demazeau, CNRS Laboratoire LEIBNIZ, France Ed Durfee, University of Michigan. USA Les Gasser, University of Illinois at Urbana-Champaign, IL, USA Nigel Gilbert, University of Surrey, United Kingdom Michael Huhns, University of South Carolina, SC, USA Nick Jennings, University of Southampton, UK Victor Lesser, University of Massachusetts, MA, USA Katia Sycara, Carnegie Mellon University, PA, USA Gerhard Weiss, Technical University of Munich, Germany (Series Editor) Michael Wooldridge, University of Liverpool, United Kingdom
Books in the Series: CONFLICTING AGENTS: Conflict Management in Multi-Agent Systems, edited by Catherine Tessier, Laurent Chaudron and Heinz-JUrgen MUller, ISBN: 0-7923-7210-7 SOCIAL ORDER IN MULTIAGENT SYSTEMS, edited by Rosaria Conte and Chrysanthos Dellarocas, ISBN: 0-7923-7450-9 SOCIALLY INTELLIGENT AGENTS: Creating Relationships with Computers and Robots, edited by Kerstin Dautenhahn, Alan H. Bond, Lola Cafiamero and Bruce Edmonds, ISBN: 1-4020-7057-8 CONCEPTUAL MODELLING OF MULTI-AGENT SYSTEMS: The CoMoMAS Engineering Environment, by Norbert Glaser, ISBN: 1-4020-7061-6 GAME THEORY AND DECISION THEORY IN AGENT-BASED SYSTEMS, edited by Simon Parsons, Piotr Gmytrasiewicz, Michael Wooldridge, ISBN: 1-4020-7115-9 REPUTATION IN ARTIFICIAL SOCIETIES: Social Beliefsfor Social Order, by Rosaria Conte, Mario Paolucci, ISBN: 1-4020-7186-8 AGENT AUTONOMY, edited by Henry Hexmoor, Cristiano Castelfranchi, Rino Falcone, ISBN: 1-4020-7402-6
AGENTSUPPORTED COOPERATIVE WORK
Edited by
YimingYe IBM, T.J. Watson Researeh Center
Elizabeth Churchill FX Palo Alto Laboratory, Ine.
SPRINGER SCIENCE+BUSINESS MEDIA, LLC
Library of Congress Cataloging-in-Publication Data A C.I.P. Catalogue record for this book is available from the Library of Congress.
AGENT SUPPORTED COOPERATIVE WORK edited by Yiming Ye, Elizabeth Churchill ISBN 978-1-4613-4834-4 ISBN 978-1-4419-9200-0 (eBook) DOI 10.1007/978-1-4419-9200-0
Copyright © 2003 by Springer Science+Business Media New York Originally published by Kluwer Academic Publishers in 2003 Softcover reprint ofthe hardcover Ist edition 2003 AU rights reserved. No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording, or otherwise, without the written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser ofthe work.
Printed on acid-free paper.
Contents
Contributors
vii
Acknowledgements
xvii
Preface
xix
Agent Supported Cooperative Work: an Introduction
1
YIMING YE AND ELIZABETH CHURCHILL
Agent-Augmented Meetings
27
CLARENCE ELLIS, JACQUES WAINER, AND PAULO BARTHELMESS
Using Age