ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 24-28 September 2011, Aa
This volume presents the proceedings of ECSCW 2011, the 12th European Conference on Computer Supported Cooperative Work. Each conference offers an occasion to critically review our research field, which has been multidisciplinary and committed to high sci
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Susanne Bødker • Niels Olof Bouvin Wayne Lutters • Volker Wulf • Luigina Ciolfi Editors
ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 24-28 September 2011, Aarhus, Denmark
Editors Susanne Bødker Aarhus University Denmark [email protected]
Niels Olof Bouvin Aarhus University Denmark [email protected]
Wayne Lutters University of Maryland U.S.A [email protected]
Volker Wulf University of Siegen Germany [email protected]
Luigina Ciolfi University of Limerick Ireland [email protected]
ISBN 978-0-85729-912-3 e-ISBN 978-0-85729-913-0 DOI 10.1007/978-0-85729-913-0 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2011933222
Springer-Verlag London Limited 2011 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. The publisher makes no representation, express or implied, with regard to the accuracy of the information contained in this book and cannot accept any legal responsibility or liability for any errors or omissions that may be made. Cover design: Integra Software Services Pvt. Ltd. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Table of Contents From the Editors
ix
ECSCW 2011 Conference Committee
xi
ECSCW 2011 Program Committee
xii
Dynamic Self-moderation in a Corporate Wiki to Improve Participation and Contribution Quality Silviya Dencheva, Christian R. Prause and Wolfgang Prinz
1
Digital Traces of Interest: Deriving Interest Relationships from Social Media Interactions Michal Jacovi, Ido Guy, Inbal Ronen, Adam Perer, Erel Uziel and Michael Maslenko
21
Studying the Adoption of Mail2Tag: an Enterprise2.0 Tool for Sharing Les Nelson, Gregorio Convertino, Ed H. Chi and Rowan Nairn
41
Challenges and Opportunities for Collaborative Technologies for Home Care Work Lars Rune Christensen and Erik Grönvall
61
The Use of Narratives in Medical Work: A Field Study of Physician-Patient Consultations Troels Mønsted, Madhu C. Reddy and Jørgen P. Bansler
81
The Pendulum of Standardization Torbjørg Meum, Eric Monteiro and Gunnar Ellingsen
101
MyReDiary: Co-Designing for Collaborative Articulation in Physical Rehabilitation Naveen Bagalkot and Tomas So
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