An Empirical Research on Innovation Capability of Chinese Manufacturing Enterprises Based on Manufacturing Servitization
This paper establishes grey-fuzzy evaluation model, through the questionnaire survey method, and evaluates the innovation capability of China’s manufacturing enterprises. The results indicate that the enterprises which take strategy of servitization would
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An Empirical Research on Innovation Capability of Chinese Manufacturing Enterprises Based on Manufacturing Servitization Xue-gang Shi
Abstract This paper establishes grey-fuzzy evaluation model, through the questionnaire survey method, and evaluates the innovation capability of China’s manufacturing enterprises. The results indicate that the enterprises which take strategy of servitization would have higher performance than the enterprises don’t do so, in the innovation opportunity recognition capability, innovation process execution capability, innovation results evaluation capability and comprehensive innovation capability. Therefore, we can come to the conclusion that manufacturing servitization can improve enterprise innovation capability. Keywords Empirical study • Evaluation model • Innovation capability • Manufacturing servitization
85.1 Introduction In today’s high competitive market, innovation is the crucial success factor of manufacturing industry. In spite of the growing awareness that innovation is not confined to technical processes and products, literature research shows that innovative capability is still largely focused on technical processes and product innovation, and the effect of service activities to enhance the innovative capability has not been researched due to the intangibility of service activities and the difficulty to quantify the inputs and outputs of service activities (Gallouj and Weinstein 1997; Tether 2003; Koch and Strotmann 2008; Levitt 1986). Servitization has emerged
The paper is sponsored by the scientific research fund project of Civil Aviation University of China. X. Shi () School of Economics and Management, Civil Aviation University of China, Tianjin, China e-mail: [email protected] E. Qi et al. (eds.), The 19th International Conference on Industrial Engineering and Engineering Management, DOI 10.1007/978-3-642-37270-4 85, © Springer-Verlag Berlin Heidelberg 2013
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in recent years, and it has been adopted by a number of traditional manufacturers (Drucker 1990; Berger and Lester 1997; Pappas and Sheehan 1998; Quinn 1992), such as Rolls-Royce etc. Consequently, the link between industrial service and innovation has drawn the attention from both academia and industry. Based on the manufacturing servitization, the paper constructs manufacturing enterprise innovation capability evaluation system, and makes an empirical study on Chinese manufacturing enterprises. I hope this paper can provide some reference for the relevant departments to develop innovative strategies and policies.
85.2 To Construct Enterprise Innovation Capability Evaluation System 85.2.1 The Selection of Evaluation Indicators Innovative opportunity recognition capability is that in the changing market environment, the enterprises can discovery, identify and successfully capture the opportunity of innovation; innovation process execution capability is an enterprise can transfer innovative ideas into the products or services, avoid risk and bring profits for the enterprise; innovation result
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