Manufacturing Servitization in the Asia-Pacific
This book systematically describes the development of manufacturing servitization in the Asia-Pacific region. It offers a practical and theoretical reference guide to the manufacturing companies in the Asia-Pacific region, which is now a major global manu
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ufacturing Servitization in the Asia-Pacific
Manufacturing Servitization in the Asia-Pacific
Jing Wang · Michitaka Kosaka · Ke Xing Editors
Manufacturing Servitization in the Asia-Pacific
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Editors Jing Wang School of Economics and Management Beihang University Beijing China
Ke Xing School of Engineering University of South Australia Adelaide, SA Australia
Michitaka Kosaka Japan Advanced Institute of Science and Technology Nomi Japan
ISBN 978-981-287-756-7 ISBN 978-981-287-757-4 (eBook) DOI 10.1007/978-981-287-757-4 Library of Congress Control Number: 2015949267 Springer Singapore Heidelberg New York Dordrecht London © Springer Science+Business Media Singapore 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer Science+Business Media Singapore Pte Ltd. is part of Springer Science+Business Media (www.springer.com)
Preface
Instigated by the globalization and fast development of information technology, the manufacturing industries across the Asia-Pacific region are going through a new wave of modernization. The drive for improving the capability for value creation and competency in the increasingly competitive market has seen a profound integration between manufacturing and services, known as “servitization,” which transforms businesses from being product-centric (i.e., supplying the market with standardized products) to being service-oriented (i.e., providing integrated product–service solutions tailored to the needs of individual customers). Such a paradigm shift presents unprecedented challenges and opportunities for manufacturing enterprises, large or small, in both developing and developed economies. Although there have been abundant case reports and research articles on manufacturing and service integration in the literature, to date most of them focus on successful business practices in the European Union and North America, with only very limited Asia-Pacific cases studied. The Asia-Pacific region has the highest concent
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