ANT and Mobile Network Service Adoption in Banking Industry

This study focused on Actor Network Theory (ANT) and Mobile network service adoption in banking industry. Mobile technology, as a competitive and innovative marketing tool in providing services, has become an essential technology for success in the bankin

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Contemporary Applications of Actor Network Theory

Idongesit Williams Editor

Contemporary Applications of Actor Network Theory

Editor Idongesit Williams CMI‚ Department of Electronic Systems Aalborg University Copenhagen, Denmark

ISBN 978-981-15-7065-0 ISBN 978-981-15-7066-7 https://doi.org/10.1007/978-981-15-7066-7

(eBook)

© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore

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Preface

When we look at the globalized world, one cannot help but notice the power of ideas, concepts and various artifacts that serve as the basis of the transformation into the globalized world we see. One cannot help but realize that human effort alone did not produce the world we see today. Rather it is a result of the combined effort of the collaborative and cooperative activities of material and semiotics; and of human and nonhuman actants. The world we see today is a much bigger and complexly inscribed Actor Network which consists of many unstable and constantly evolving Actor Networks. Some of the Actor Networks enjoy relative peace, others are chaotic, others are for some reason in a state a flux, while others are just short-lived Actor Networks. These effects are enabled by the continuity in the synergic activities of human and nonhuman actants that results in different societal transformations. An example of such transformation being globalization. Although Actor-Network Theory is a widely used theory, there is very little research about the aforementioned transformations and what they mea