Metaheuristics in the Service Industry
Most developed economics show the tendency of an increasing importance of modern services such as tourism, logistical services, finance, and others. In many cases, complex optimization problems can be found in this context, and the successful operation of
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Martin Josef Geiger • Walter Habenicht Marc Sevaux • Kenneth Sörensen Editors
Metaheuristics in the Service Industry
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Dr. Martin Josef Geiger University of Southern Denmark Department of Business and Economics Campusvej 55 5230 Odense Denmark [email protected]
Prof. Dr. Marc Sevaux Université de Bretagne-Sud Lab-STICC, CNRS-UEB 2 rue de Saint Maudé - BP 92116 56321 Lorient - Cedex France [email protected]
Prof. Dr. Walter Habenicht University of Hohenheim Production and Logistics Management Department Schloss, Osthof-Nord 70593 Stuttgart Germany [email protected]
Dr. Kenneth Sörensen University of Antwerp Faculty of Applied Economics Prinsstraat 13 2000 Antwerp Belgium [email protected]
ISSN 0075-8442 ISBN 978-3-642-00938-9 e-ISBN 978-3-642-00939-6 DOI 10.1007/978-3-642-00939-6 Springer Dordrecht Heidelberg London New York Library of Congress Control Number: 2009926020 c Springer-Verlag Berlin Heidelberg 2009 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: SPi Publisher Services Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
While the cost- and material-effective production of tangible goods has been the emphasis of early industrialization, developed countries show an increasing importance of services. Similar to situations arising from manufacturing, optimization problems can be identified here that can be addressed using modern metaheuristic approaches. The book presents a collection of articles describing recent advances in metaheuristics, in particular with applications in the fast developing service industry. The compilation of these papers was preceded by the 8th meeting of the EU/ME working group, held in October 2007 in Stuttgart, Germany. EU/ME, the European Chapter on Metaheuristics is a working group within EURO, the Association of European Operational Research Societies. While some of the results given in this volume have been presented and discussed during the 2007 workshop, a wider call for papers followed that invited all fellow researchers to contribute to the book. Each article has been peer-reviewed by several referees, and as a result a subset of all received articles has been accepted for publication
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