Assessing Quality in European Higher Education Institutions Dissemin
European higher education institutions are facing in these last years a number of relevant political and social changes that have asked for more transparency, accountability, comparability and legitimacy of degrees. In light of these new challenges, the g
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Chiara Orsingher Editor
Assessing Quality in European Higher Education Institutions Dissemination, Methods and Procedures
With 13 Figures and 8 Tables
Physica-Verlag A Springer Company
Chiara Orsingher Associate Professor of Marketing University of Bologna Department of Management Via Capo di Lucca, 34 40126 Bologna Italy E-mail: [email protected]
ISBN-10 3-7908-1659-0 Physica-Verlag Heidelberg New York ISBN-13 978-3-7908-1659-4 Physica-Verlag Heidelberg New York Cataloging-in-Publication Data applied for Library of Congress Control Number: 2005935313 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Physica-Verlag. Violations are liable for prosecution under the German Copyright Law. Physica is a part of Springer Science+Business Media springeronline.com © Physica-Verlag Heidelberg 2006 Printed in Germany The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover Design: Erich Kirchner Production: Helmut Petri Printing: Strauss Offsetdruck SPIN 11562894
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Table of Contents Introduction Chiara Orsingher Quality assurance and evaluation of programmes at the University of Bologna Daniela Darchini, Silvia Giannini, Muzio Gola
1
5
Quality assurance in United Kingdom higher education. A case study: the London Metropolitan University Cinzia Castelluccio, Lanfranco Masotti
23
Interlink Project: Evaluation and accreditation systems in Europe. A case study: the Netherlands and Twente University Felice Francesco Carugati, Sergio Sangiorgi
51
Creating a culture of quality: quality assurance at the University of Groningen in the Netherlands Robert Wagenaar
71
Evaluation and accreditation in Germany: the case study of the Technische Universitat Berlin Mauro Bernardini, Francesca Ruffilli
93
Quality assurance in higher education: the case study of the Stockholm University School of Business Sabrina Di Pasquale, Rino Ghelfi
105
Quality assurance in higher education. A case study: Helsinki Technical University Muzio Gola
121
Quality assurance in higher education. A case study: the Deusto University in Bilbao Laura Morigi, Francesca Trombetti .
133
Aspects of evaluation and accreditation in higher education in France Pierre Batteau
147
Introduction Chiara Orsingher University of Bologna, Italy
Attention is increasingly being focused on quality management in higher education institutions thro
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