Quality in Higher Education
The quality of higher education is a hot topic, especially as students around the world are asked to pay more towards their own education, and expect to get what they pay for. In addition, league tables, both national and international, have come to domin
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COMPARATIVE AND INTERNATIONAL EDUCATION: A Diversity of Voices Volume 10 Series Editors Allan Pitman University of Western Ontario, Canada Vandra Masemann University of Toronto, Canada Miguel A. Pereyra University of Granada Editorial Board Mark Bray, International Institute for Educational Planning, Paris, France Ali Abdi, University of Alberta, Canada Christina Fox, University of Wollongong, Australia Steven Klees, University of Maryland, USA Nagwa Megahed, Ain Shams University, Egypt Crain Soudain, University of Cape Town, South Africa David Turner, University of Glamorgan, England Medardo Tapia Uribe, Universidad Nacional Autónoma de Mexico Scope Comparative and International Education: A Diversity of Voices aims to provide a comprehensive range of titles, making available to readers work from across the comparative and international education research community. Authors will represent as broad a range of voices as possible, from geographic, cultural and ideological standpoints. The editors are making a conscious effort to disseminate the work of newer scholars as well as that of well-established writers. The series includes authored books and edited works focusing upon current issues and controversies in a field that is undergoing changes as profound as the geopolitical and economic forces that are reshaping our worlds. The series aims to provide books which present new work, in which the range of methodologies associated with comparative education and international education are both exemplified and opened up for debate. As the series develops, it is intended that new writers from settings and locations not frequently part of the English language discourse will find a place in the list.
Quality in Higher Education
David Andrew Turner
A C.I.P. record for this book is available from the Library of Congress.
ISBN: 978-94-6091-682-3 (paperback) ISBN: 978-94-6091-683-0 (hardback) ISBN: 978-94-6091-684-7 (e-book)
Published by: Sense Publishers, P.O. Box 21858, 3001 AW Rotterdam, The Netherlands www.sensepublishers.com
Printed on acid-free paper
All Rights Reserved © 2011 Sense Publishers No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the Publisher, with the exception of any material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work.
CONTENTS
1. Introduction
1
2. Origins
7
3. Diversification
19
4. Performance indicators and benchmarking
29
5. National league tables
41
6. International league tables
55
7. The economics of higher education
69
8. Student experience
79
9. Positive benchmarking
89
10. Conclusions
101
References
109
v
CHAPTER 1
INTRODUCTION
Quality in higher education is a complex subject, with many ways of interpreting quality, and many theories, models and performance indicators used to try to quantify and e
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