Beyond the Job Description How Managers and Employees Can Navigate t
When work becomes messy and complicated, we stop getting good work done, we lose sight of the things that inspire us, and sometimes we disengage. This book helps you translate your challenges at work into useful insights that boost learning and performanc
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JESSE SOSTRIN
Dedication For Joy: thank you for your enduring belief in what matters to me.
beyond the job description Copyright © Jesse Sostrin, 2013. All rights reserved. First published in 2013 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978-1-137-33740-5 ISBN 978-1-137-33741-2 (eBook) DOI 10.1057/9781137337412
Library of Congress Cataloging-in-Publication Data Sostrin, Jesse. Beyond the job description : How Managers and Employees Can Navigate the True Demands of the Job / Jesse Sostrin. pages cm Includes bibliographical references. ISBN 978–1–137–33740–5 (alk. paper) 1. Success in business. 2. Performance. 3. Organizational culture. I. Title. HF5386.S747 2013 650.1—dc23
2013019912
A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: December 2013 10 9 8 7 6 5 4 3 2 1
CONTENTS List of Figures and Tables
v
Preface
vii
Acknowledgments
ix
Introduction
1
Part 1 Beyond the Job Description 1 The Myth of Your Working Life
11
2 Rethinking the Way We Work
33
3 Average Is Over
45
4 Get Your Working Life R-I-T-E
57
Part 2 Revealing Your Hidden Curriculum of Work 5 Seeing Your “Job-within-the-Job”
61
Part 3 Navigating the True Demands of the Job 6 Transforming Hidden Challenges with “Nav-Maps”
85
7 Success Stories from the Hidden Side of Work
99
8 Making Your Own Nav-Maps
121
Part 4 Staying on Your Path to Success at Work 9 Quantify Your Investment
127
10 The Answer to Overworked and Disengaged
131
11 Create Your Future-Proof Plan
139
12 Your Daily Compass for Solo Navigation
161
iv
CONTENTS
Part 5 Establishing Future-Proof Leaders, Teams, and Organizations 13 A Guide to Team Navigation
169
14 Managing to the Hidden Side of Work
173
15 Cultivating Future-Proof Leaders and Organizational Cultures
183
Appendix 1 Self-Assessment: How Future-Proof Are You?
197
Appendix 2 The 40-Statement BLPA
205
Appendix 3 The Story and Science behind the Hidden Curriculum of Work
213
Appendix 4 Additional Resources to Navigate the Hidden Curriculum of Work
225
About the Author
227
Notes
229
Bibliography
235
Index
237
FIGURES AND TABLES FIGURES
3.1 6.1 6.2 6.3 6.4 6.5 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 8.1 8.2 8.3 8.4 8.5 10.1 11.1 12.1
The Investment Curve in Your Working Life Completed Nav-Map Constellation—Too Much Change VPB—Change Fatigue Trip-Wire Pattern—The Path Toward Change Fat
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