Big Data and Innovation in Tourism, Travel, and Hospitality Manageri
This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism. It also provides a consolidated framework and roadmap summarising the major issues th
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ata and Innovation in Tourism, Travel, and Hospitality Managerial Approaches, Techniques, and Applications
Big Data and Innovation in Tourism, Travel, and Hospitality
Marianna Sigala Roya Rahimi Mike Thelwall •
•
Editors
Big Data and Innovation in Tourism, Travel, and Hospitality Managerial Approaches, Techniques, and Applications
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Editors Marianna Sigala School of Management University of South Australia Adelaide, SA, Australia
Roya Rahimi Business School University of Wolverhampton Wolverhampton, UK
Mike Thelwall School of Mathemetics and Computing University of Wolverhampton Wolverhampton, UK
ISBN 978-981-13-6338-2 ISBN 978-981-13-6339-9 https://doi.org/10.1007/978-981-13-6339-9
(eBook)
Library of Congress Control Number: 2019930369 © Springer Nature Singapore Pte Ltd. 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore
Contents
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Composite Indicators for Measuring the Online Search Interest by a Tourist Destination . . . . . . . . . . . . . . . . . . . . . . . . . . Maria Gorete Ferreira Dinis, Carlos Manuel Martins da Costa and Osvaldo Manuel da Rocha Pacheco
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Developing Smart Tourism Destinations with the Internet of Things . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nicholas Wise and Hadi Heidari
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Big Data in Online Travel Agencies and Its Application Through Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Josep Ma Espinet
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Big Data for Measuring the Impact of Tourism Economic Development Programmes: A Process and Quality Criteria Framework for Using Big Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marianna Sigala, Andrew Beer,
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