Boundaryless Hospital Rethink and Redefine Health Care Management

This book discusses current health care challenges and new strategies for innovative solutions in this area from an interdisciplinary perspective of health care management, business economics, and medicine. It presents the idea of a “boundaryless hospital

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Boundaryless Hospital Rethink and Redefine Health Care Management

Boundaryless Hospital

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Horst Albach • Heribert Meffert • Andreas Pinkwart • Ralf Reichwald • Wilfried von Eiff Editors

Boundaryless Hospital Rethink and Redefine Health Care Management

Editors Horst Albach Center for Advanced Studies in Management HHL Leipzig Graduate School of Management Leipzig, Germany

Heribert Meffert Center for Advanced Studies in Management HHL Leipzig Graduate School of Management Leipzig, Germany

Andreas Pinkwart Center for Advanced Studies in Management HHL Leipzig Graduate School of Management Leipzig, Germany

Ralf Reichwald Center for Advanced Studies in Management HHL Leipzig Graduate School of Management Leipzig, Germany

Wilfried von Eiff Center for Health Care Management and Regulation HHL Leipzig Graduate School of Management Leipzig, Germany

ISBN 978-3-662-49010-5 ISBN 978-3-662-49012-9 DOI 10.1007/978-3-662-49012-9

(eBook)

Library of Congress Control Number: 2016930828 Springer Heidelberg New York Dordrecht London # Springer-Verlag Berlin Heidelberg 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer-Verlag GmbH (www.springer.com)

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Preface

The title of this book is taken from an article which was published in the Australian and New Zealand Journal of Medicine in 1994. The authors J. Braithwaite, R. Vining, and L. Lazarus applied a vision of the organization that Jack Welch, former CEO of General Electric (GE), had developed to make his company successful: boundarylessness. In the 1990 Annual Report of GE, Welch projected, “Our dream for the 1990s is a boundaryless company, a company where we knock down the walls that separate us from each other on the inside and from our key constituencies on the outside.” For Jack Welch, boundarylessness was the way to increase productivity. In his CEO letter to GE’s shareholders, he wrote one year