Building Leadership in Project and Network Management A Facilitator'
This book builds a bridge between facilitation techniques and leadership in project and network management. It provides methodical Messages, a Facilitator Curriculum, and the wealth of 40 carefully selected and reality-proof Tools, many of which
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Building Leadership in Project and Network Management A Facilitator’s Tool Set
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Building Leadership in Project and Network Management A Facilitator’s Tool Set
Hans-Werner Franz • Ruggiera Sarcina
Building Leadership in Project and Network Management A Facilitator’s Tool Set
With Contribution by:
Andrea Díaz and Gabriel Rissola
Dr Hans-Werner Franz Technische Universität Dortmund Sozialforschungsstelle Dortmund Evinger Platz 17 D-44339 Dortmund Germany [email protected]
Ruggiera Sarcina Via dei Girasoli I-61100 Pesaro Italy [email protected]
ISBN 978-3-540-93955-9 e-ISBN 978-3-540-93956-6 DOI 10.1007/978-3-540-93956-6 Springer Dordrecht Heidelberg London New York Library of Congress Control Number: 2009927242 © Springer-Verlag Berlin Heidelberg 2009 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg Printed on acid-free paper 9 8 7 6 5 4 3 2 1 Springer is part of Springer Science + Business Media (www.springer.com)
Contents
1 Introduction ...........................................................................
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2 Messages for facilitators and lateral leaders ...................... 2M1 The functions and roles of network facilitators ......... 2M2 Moderation as a role .................................................. 2M3 Visualisation – why and how it helps you to understand and remember ..................................... 2M4 Basic concepts of perception and communication ................................................... 2M5 Basic concepts of learning and competence .............. 2M6 The concept of responsibility .................................... 2M7 Basic concepts of organisation and co-operation ...... 2M8 Basic concepts of management and leadership ......... 2M9 Communities of practice and self-organisation ......... 2M10 Basic concepts of knowledge and knowledge management............................................................... 2M11 Project work as a work style...................................... 2M12 The nature of quality: continuous improvement, continuous learning ................................................... 2M13 Basic concepts of small and medium sized enter prises (SMEs) .......................................... 2M14 Ba
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