Business Process Management: Blockchain and Central and Eastern Europe Forum

This book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in Sept

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Claudio Di Ciccio · Renata Gabryelczyk · Luciano García-Bañuelos · Tomislav Hernaus · Rick Hull · Mojca Indihar Štemberger · Andrea Ko˝ · Mark Staples (Eds.)

Business Process Management Blockchain and Central and Eastern Europe Forum BPM 2019 Blockchain and CEE Forum Vienna, Austria, September 1–6, 2019 Proceedings

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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA

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More information about this series at http://www.springer.com/series/7911

Claudio Di Ciccio Renata Gabryelczyk Luciano García-Bañuelos Tomislav Hernaus Rick Hull Mojca Indihar Štemberger Andrea Kő Mark Staples (Eds.) •













Business Process Management Blockchain and Central and Eastern Europe Forum BPM 2019 Blockchain and CEE Forum Vienna, Austria, September 1–6, 2019 Proceedings

123

Editors Claudio Di Ciccio Vienna University of Economics and Business Vienna, Austria Luciano García-Bañuelos Tecnológico de Monterrey Monterrey, Mexico Rick Hull IBM T. J. Watson Research Center Yorktown Heights, NY, USA Andrea Kő Corvinus University of Budapest Budapest, Hungary

Renata Gabryelczyk University of Warsaw Warsaw, Poland Tomislav Hernaus University of Zagreb Zagreb, Croatia Mojca Indihar Štemberger University of Ljubljana Ljubljana, Slovenia Mark Staples Data61 (CSIRO) and UNSW Eveleigh, NSW, Australia

ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-30428-7 ISBN 978-3-030-30429-4 (eBook) https://doi.org/10.1007/978-3-030-30429-4 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institution